Home Shopping Network customer service phone numbers and support
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Most orders for in-stock items are processed within 24 hours and delivered 3 – 7 business days from your order date. I've noticed a lot of negative comments about HSN, but my personal experience with this company contradicts most of the opinions I've read here. First, I ordered the PS5 about a week ago.
I was also concerned that it would be one of those too good to be true prices. So I ordered it and it was shipped the next day. The computer was double wrapped and well packaged. The signature is required, whereas other companies don't have signatures for laptops or any other expensive item that really needs it. I ordered it on Sunday, February 18 and it arrived on Wednesday, February 21.
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It was supposed to arrive the following Wednesday but it didn't arrive until the following Monday, 5 days later than expected. A little frustrating, but customer service was very friendly and helpful, and they actually answered quickly. They made sure that my tracking number was sent to the correct email address and that my package was delivered without any problems.
Home Shopping Network Rating Based on 106 Reviews
I recently received a letter from HSN stating that my account would be closed because I have returned too many items. So I called customer service and told the superviser in charge that HSN is based on the premise that you can try for 30 days and return it. So to me this is false advertising and misleading their customers.
I would definitely recommend ordering from this company and I am very happy with the product and customer service. I had questions, so I called and within 5 minutes we spoke with a customer service rep and had our answers provided over the phone. I am still skeptical because many people said they did not get their items, but the computer was still worth it.
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I am going to write a higher up in the company for action. Year 2013 the items ordered didn't meet my expectations. I received letter December 2013 that I have return too many items back and my account can be closed. This was an insult due to that all show host stated if you are not satisfied with items purchased you can return back within 30 days with no problems. Unfortunately, this is not the case since I received letter that my account would be closed. I feel this is unconstitutional and a violation of my rights to order items from HSN.
Fill in the contact form below or email including your order number and we’ll get back to you within hours, excluding public holidays. Alternatively, you can telephone or write to us at the address below. "Pay Online" below to pay your HSN Card or HSN Mastercard in Synchrony Bank's online account management site. Where applicable, this will be noted at the time of sale. We test every product and want you to love what you buy. Placed an order for $100 them and forgot to give them a $10.00 coupon.
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Most of the items I have return also been return by others and the same items have received low ratings from many customers worldwide. HSN is a false advertisement since receiving disturbing letter to terminate my account. For some reason, such as the delivery of an item not made or the quality of the services being poor, the customer requests a refund from the business.
See detailed Home Shopping Network customer service rankings, employee comments and much more from our sister site. All Rights Reserved.HSN and the HSN logo are registered service marks of HSN Holding LLC. Any item purchased now through December 24 can be returned until January 31, 2023.
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